The Customering Method: From CX Dogma to Customer Science
$37.70
Price when purchased online
Free shipping
Free 30-day returns
Sold and shipped by myasdf.us
We aim to show you accurate product information. Manufacturers, suppliers and others provide what you see here.
Product details
| Management number | 201814459 | Release Date | 2025/10/08 | List Price | $18.85 | Model Number | 201814459 | ||
|---|---|---|---|---|---|---|---|---|---|
| Category | |||||||||
Format: Paperback / softback
Length: 292 pages
Publication date: 01 November 2024
Publisher: Taylor & Francis Ltd
Despite the promise of an enhanced customer experience through new technology, we have witnessed the widespread collapse of consumer trust. This book challenges the preconceptions of the Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and offers an alternative approach to customer management.
Weight: 482g
Dimension: 233 x 157 x 19 (mm)
ISBN-13: 9781032823089
Bestseller ranking
Testing & Certification
Customers who viewed this product also viewed
Peelers
Correction of product information
If you notice any omissions or errors in the product information on this page, please use the correction request form below.
Correction Request Form